faq-photography-client-galleries-dana-siles

FAQ

Frequently asked questions regarding photo galleries & next steps.

 

How long will my personal web page be available?

Your web page on danasiles.com and SELECTS gallery are permanent, and you may feel free to share the link of this page or of individual photos within the gallery at your leisure. If I am fortunate enough to have the opportunity to work with you more in the future, then photos from later sessions will be included on the same web page. I look forward to building your gallery over time!

What are the differences between the ALL PHOTOS gallery and the DANA'S SELECTS gallery?

All Photos Gallery: password protected upon request; images are lightly edited "proofs" and are not final quality (to be thought of as a "starting point," not a finished piece); not for social-sharing; expires one year from publication; best for making Favorites Lists & Ordering photos. Dana's Selects Gallery: no password is needed (public gallery); images are mostly edited and close to final quality; social-share enabled; permanent gallery. Feel free to Social-Share individual photos or the entire gallery.

When will I receive my USB?

Your USB will be shipped 1-3 weeks after your web page is up (2-6 weeks from the date of your wedding, event or session). Your USB folders and files correspond with your ALL and SELECTS galleries and are presented identically (Preview Watermark on proofs, small watermark on Selects).

Can I order photos as color or as black & white?

All photographs are available in color and in black & white and are generally recommended as shown.

Can photos be cropped, retouched, printed lighter or darker, etc.?

Photos ordered for albums and prints will be further edited (color and density corrected) for maximum quality. Burning, dodging, retouching, cropping, etc. may be applied later as well for ordered photos. Note: retouching fees may be applied depending on the level needed. Final edits are often based on how we are using the photos, the size they will be presented and the paper surface we are using. For special requests (cropping and retouching), make a Favorites List, add the select photo to your Favorite List and create a note on the photo. Then email me to let me know to check your Favorites List for review.

How do I make a Favorites List?

  1. Desktop: Click the heart on the right side (in-between cart and Help).
    Mobile/Tablet: Click the menu lines to the right and then click the heart (Favorites)
  2. Enter Email and click Let's Go!
  3. Click + Create a new favorites list
  4. Fill in title & description, click Create. I suggest making separate lists for albums, prints and framed pieces and photos for you, for gifts, etc. 

How do I add photos to my Favorites List(s)?

  1. Desktop/collage view: Roll your mouse over photo. Click heart in top right corner.
    Desktop/single photo view: Click the heart above the photo.
    Mobile/Tablet: Click on photo. Click heart at bottom right of photo. 
  2. Click the list you'd like to add photo to, or create a new list.
  3. Click the Add Note icon for special instructions or questions. Email me with the photo number (2-4 digits) letting me know to view your note.

You may move photos between lists and make notes within each list regarding special requests, sizes, quantities, etc.

Do you provide frames?

Yes! You can purchase complete Canetti pieces for tabletop use, or several wall display options including matting and framing, panel box prints and more. See presentation samples here. Custom wall design is available for gallery walls. Email me for more info.

Can I select photos for my album using my gallery?

Absolutely! Use the ALL PHOTOS gallery and create two Favorites Lists: YES and MAYBE. The maybe photos can include photos that are similar but you are town between them, etc. Add 25-50 photos more than what your album choice includes. I consider this “tools for my toolbox,” allowing room for creativity and flexibility. Email me to review your lists when ready, and send along your deposit (no deposit needed for complete Collections). Once I have reviewed your selections, I will create an album plan with a link to a preview sample book, 1-3 weeks later. No production will begin prior to your approval of your album plan. 

When should I select photos for my album?

I suggest waiting 2-3 months after you've received your photos before selecting for your album. This will give you time to digest all of the photos (yes, there are a lot)! Trust me: you will see your photos much clearer after this time has passed, which will allow you to be more selective. That said, I wouldn't wait much longer than 2-3 months, specifically because you'll still feel very connected to the memories of your wedding, event or session, which is important during the editing process.

Should I order from your gallery, or directly through you?

I suggest creating Favorites Lists so that we may collaborate before you place your order, but you are welcome to place your order directly, without review.

Do you require a minimum to place an order?

No minimum required. The only time there is a minimum is for my annual Holiday Special, and that is a $40 minimum. 

How long are rates guaranteed?

Rates and turn-around times are guaranteed for up to six months from the date of your wedding/event/session, so it is best to secure album and print orders by this time.

Do I have to order prints now?

You may order photos at any time in the future. That said, it is easiest to do while your ALL PHOTOS gallery is up, so it is suggested to place orders within that year. If this is not possible, an order form is included on your USB for your convenience.

Can I control what's in the SELECTS gallery?

If there are any photos in the SELECTS gallery that you do not like, please let me know the file number(s) and I will consider taking it/them out. And feel free to select up to 5 photos that did not make the SELECTS gallery that you'd like me to include in this gallery, which is Social Share-Enabled.

Can we order digital files without your watermark?

High resolution files are not available for purchase, specifically so that I may maintain quality control over my photographs when printed. Low Resolution files are available for purchase, and the image does include a small Watermark in bottom corner, which won't interfere with the photo. That said, the SELECTS gallery already has several photos available for Social-Sharing (and you can share the entire album or just individual photos), which may be exactly what you're looking for!

What services and products do you offer?
Wedding photography coverage; Coverage for events such as bar & bat mitzvah's, birthday & graduation parties, engagement & anniversary celebrations, Quinceañeras, Baptisms, etc.; Portraiture of individuals, couples, families & children; Hand-bound albums, accordions & brag books; Fine Art prints on Rag paper & alternative surfaces; Wall Display Design; Custom matting & framing; Client web pages and galleries; Assignment and Stock photography; Custom Greeting Cards; Photo Restoration; Teaching & Mentoring.

More info will be provided with your USB